What we do
The Operations team is at the heart of our business. They support our customers - tenants, landlords and agents - to get the most out of our product.
Here's an idea of what they cover
- Help customers get the most out of our functionality
- Verification of all new plans
- Offer expert guidance on tricky technical issues
- Review all new charges at the end of a tenancy
- Act as experts on the end of tenancy process
- Facilitate the payment of outstanding charges
- Manage the collections process
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In the last three years of using flatfair, I have always found them to be responsive, efficient, hardworking and kind. The team are always there to help and reply within minutes.
Jade, Beals Estate Agents
